This is not the best quality and I'm sure the company (go pet club) is well aware of that fact.
My cat tree is missing one of the mice on the string and I second what another reviewer said: the stairs do not work. Whoever designed the stairs messed up on that part because there was no way they could be put on. If you screw them in, they hang straight down. Also, the top condo needed a longer screw, so I went out and bought one to solve that problem. It just sucks because I have these cat tree stairs hanging out in my closet now with no use for them (any suggestions?). I emailed the company about the problems and they sent me 2 really crappy screws that had been sloppily cut to another size as well as an extra condo piece (which I didn't need but was happy to get), but they didn't do anything about my missing mouse and those BS screws did not fix the stair issue. They wanted pictures showing the problems as if they don't know about it already. & FYI I put blankets inside of the condos because the cover material, while soft, is thin.
That being said, I am happy to have received this as a gift, even with the issues. My cats love it and use it daily to scratch, sleep in, or climb on. I would probably have been more angry though if I'd been the one who bought it.
Zero stars for the company, and 3 stars because my cats enjoy it anyway (and aren't on my couch as much!). But cats enjoy playing with crumpled paper...Get more detail about Jungle GYM Cat Tree Condo House Scratcher Post Pet Bed Furniture F2040.
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